HostGator Web Hosting Provider User/Customer Reviews & Ratings

HostGator Web Hosting Provider Review

Overall: 76 out of 100
Popularity Rank: 1st
WebHostingSearch: 86%
WebHostingGeeks: 67%
Web-Hosting-Top: 50%

With less than a decade in web hosting services, HostGator is now one of the most trusted among web hosting providers. The company was established in 2002 and started as a small web hosting company with only three servers to use for its clients. Today, HostGator uses 12,000 servers and counting and provides services to more than five million domains worldwide. The increase in the number of customers can be attributed to the affordable plans that come with multiple benefits. Even inexperienced individuals can set up a site with free to use website templates. All other site building tools are available with step by step video tutorials that anyone can follow. In case there are still questions and concerns, a customer service agent may be reached through voice or chat support.

Web Hosting Services

Three web hosting services are currently offered by HostGator. These include the Hatching Plan, the Baby Plan, and the Business Plan. On a three year subscription, all three are available at discounted prices. The Hatching Plan starts at $3.96 per month; the Baby plan begins at $6.36 monthly; and the Business Plan is available starting at $10.36 per month. Subscriptions at a shorter period of two years, a year, six months, and monthly are also available. These can be availed of with higher fees though.

The Difference: Unlimited Disk Space and Unlimited Bandwidth

While there are many web hosting services in the market, HostGator offers unlimited bandwidth and unlimited disk space for all three web hosting plans. Both of which are beneficial for web and businesses owners who will subscribe. An unlimited disk space means more content for the website can be allowed such as text, images, and videos. An unlimited bandwidth on the other hand lets users download and access site’s full content without limits.

Beginner Assistance

Aside from an unlimited disk space and unlimited bandwidth, HostGator also makes it easy for individuals and businesses that do not have much or may not even have any experience at all in setting up a website. Free tools are available for this purpose. Dubbed as SiteBuilder and SiteStudio, these are handy for everyone who is lost when it comes to the technical aspect of a web site.

Included in the free website building tools are 4,500 pre-designed templates any member can choose from. There are also 52 free scripts which can be uploaded and utilized with just one click when building a website.

To make these tools easier to use, over 500 video tutorials with 680 or more written articles are available at HostGator’s support page. A forum where members can interact with each other may also be referred to for inquiries in case other subscribers are able to help. If these are still not enough, a customer support portal can be reached over the phone or through chat. Even the HostGator owner, Brent can personally attend to a subscriber’s needs through a priority ticket.

Up to Date Control Panel

HostGator has one of the most user friendly control panel. Being easy to navigate makes it easier to access website statistics, make changes, and add updates. The HostGator cPanel is also up to date and comes with the latest format available in the internet. Its File Manager is web based with all directories password protected for greater security.

Google Ad Credits

Another amazing treat with HostGator web hosting plans is free Google Ad Credits. Advertisements will help jump start any business or website online. Although other web hosting service providers also offer ad credits from various search engines, Google is still the most effective option. Google’s Adsense is displayed on thousands of websites, pages, and blogs. Also, all HostGator plans from basic to business receive the same amount of credits. While other web hosting providers offer the same freebie at $25, $50, or $75, HostGator gives a $100.

The Negative Side

Not many people realize but sharing the same server with hundreds of other websites can definitely slow an internet connection down. This not only applies to HostGator but to other hosting services as well. This is not a major issue though as a 99.9% uptime is guaranteed with all HostGator hosting plans. This means a subscriber’s website is always online even during power interruptions, system maintenance, and other potential downtime problems.

Money Back Guarantee and No Commitment Pricing

Despite a greater percentage of positive features available with HostGator’s web hosting services, it is expected that not everyone will be pleased. This is why a 45 days money back guarantee is offered for those who are still testing the waters. A non-commitment pricing for all three hosting plans is also available for those who prefer a subscription on a monthly basis only.

Final Word

As a conclusion, HostGator is highly recommended for those in search of a web hosting service provider which caters not only to experienced web owners, but to new site administrators as well.

Below are user reviews on HostGator from 4 of the top web hosting provider review sites on the web.