Suspending and unsuspending accounts are usually based on rule violations set by the host.

This tutorial provides an easy step by step guide on how to suspend and an account in WebHost Manager (WHM):

1. Sign in to your WHM account.

2. To suspend a hosting account, click the “Account Functions” link.

3. Then click the “Suspend/Unsuspend an Account” link.

(A page will appear wherein the user can suspend a presently hosted account or unsuspend a previously suspended account.)

4. To suspend an account, select the account to suspend at the domain box; or select the account’s username at the user list. For this list “newdomain.com” and “newdomai” are the examples.

5. Indicate the reason for suspension for future references; click the text box beside “Reason.”

6. Type the reason in the text box. Then click the “Suspend” button, a new window will appear saying that the account has been suspended.

(When somebody browses the suspended account’s website, they will see the suspended account message.)

The suspended account page can be customized by selecting the “Modify Suspended Account Page” link at the left lower menu box of the screen.

7. Click the “List Suspended Accounts” link at the left of the window. A page showing the suspended accounts will appear in the page indicating the account name, reason for suspension, and date and time the suspension has been made.

(This page also allows the suspension and termination of account.)

8. Click the “Suspend/Unsuspend an Account,” to go to the menu page.

9. To unsuspend an account/domain, select the account for example “newdomain.com.”

10. Click the “Unsuspend” button. A window will appear saying that the suspension has been removed.

11. Click “Home” link at the top toolbar to go back to the main menu.

12. This ends the demo on the procedure of suspending and unsuspending accounts in WHM.

13. Thank you for watching our video tutorial, and let us know of any queries.

February 3, 2012 at 12:39 am | No comment

In Multi-Account Functions, there are two tools that can be used. The first function is the “Modify/Upgrade Multiple Accounts” tool and the other one is the “Terminate Multiple Accounts” tool; both are WHM tools that are used to modify, upgrade, and terminate accounts at the same time frame.

The instructions below will show you how to use multi-account functions in WebHost Manager:

1. Log in to WHM.

2. To use the Multi-Account Functions, click the “Multi-Account Functions” icon and/or link at the right side of the panel. The two tools for Multi-Account Functions will now appear at the screen.

3. Click the “Modify/Upgrade Multiple Accounts” link.

(A new panel will appear: the left side of the panel shows the list of accounts; the other side shows the selection tools which simplifies the task by typing and searching the keyword at the box provided, while selecting the preferred “search by” options.)

4. To select two accounts in the list, tick the box that corresponds to it. Check “anewdomain.com.”

5. Tick “demp123.com.”

6. Then pick a package, click the “Package” scroll box.

7. Choose the package by clicking it. For this tutorial it is package “abc12c_bronze.”

8. To confirm all the modifications, click the “Change” button.

(All the accounts have now been changed to bronze package.)

9. The window will show a message confirming the changes made in the “anewdomain.com” account.

10. Since there are two accounts that was altered, another message will show that “demo123.com” has successfully been modified.

11. Select the “Multi-Account Functions” link at the top of the menu bar.

12. Click the “Terminate Multiple Accounts” link. This menu enables the user to terminate a number of accounts at the same time.

(Note: Remember that deleting accounts in this window will remove the account permanently; be sure not to delete the main reseller account which is also in this list.)

13. To delete multiple accounts at the same time the user must copy the phrase written into the text box (the phrase states that the user understands the terms in deleting the files selected; then click the “Destroy Selected Accounts” button. Click “Home” to be redirected to the main menu.

14. This concludes the demo.

15. Thank you for watching the video tutorial and please let us know of any questions.

February 1, 2012 at 12:31 am | No comment

The properties that can be changed for an account in WebHost Manager (WHM) are the cPanel Theme, the number of email accounts allowed, the mailing list, the MySQL database, the FTP account, subdomains, parked domains and addon domains.

To modify a WHM account, follow the guidelines below:

1. Log in to WebHost Manager (WHM).

2. To modify or edit an existing WHM hosting account, click the “Modify an Account” link at the left lower part of the screen.

(The Modify an Account screen can now be viewed.)

3. In the “Account Selection “window, choose the account to notify by clicking it. For this example anewdomain.com is selected.

4. After selecting an account, the account information will appear at the right side of the “Account Selection” window.

5. Scroll down and click the “Modify” button.

(The window “Editing user anewdoma” will appear, wherein the account properties can be changed.)

6. To change the max SQL databases, click the box beside it.

7. In the box, encode the number desired. For this example, 20 is typed in the box.

8. To modify the number of max email accounts, click the box beside it. Then type the frequency chosen. The example shows 150.

To edit the max SubDomains, click the box beside it and type the digits preferred.

(Other available options can also be changed by clicking and typing the desired numbers at the box provided.)

9. To confirm the selections, click the “Save” button at the lower part of the window.

The window will then redirect the user to a new window indicating the message “Modifications Complete.” Meaning the changes has already been applied.

(The user can access the Modify an Account screen anytime to upgrade customer accounts.)

10. Click the “Home” menu at the topmost part of the screen to return to the main menu.

11. This is the end of the Modify an Account demo on WHM.

12. Thank you for watching our video tutorial, for queries please contact us.

January 31, 2012 at 12:15 am | No comment

This is a tutorial about managing Front Page Extensions in WHM. Read through and follow the steps:

1. This is a tutorial on managing FrontPage extensions in Web Host Manager or WHM.

2. First, you have to log in to WHM because this tutorial assumes that you’ve already logged in. Now, to start the tutorial here’s a brief description of what a FrontPage extension is. It is only installed in accounts where FrontPage will be the program used to create the website. If FrontPage will not be used, do not install the FrontPage extension.

3. Click the FrontPage link. You will see new screen with three links. The “Install FrontPage Extensions”, “Install FrontPage Mail Extensions” and “Uninstall FrontPage Extensions”; you can install or uninstall FrontPage Extensions to your account here. Be reminded that customers can do this with their own accounts themselves from their cPanel control panel.

4. Click the “Install FrontPage Extensions” link.

5. Select abc123.com as an example account to be used to install the FrontPage extensions.

6. Then click Install. That’s it; the FrontPage extensions have been installed in the abc123.com account. Once you’ve installed FrontPage extension to your account, you should keep in mind that files should only be uploaded to that account using FrontPage and HTTP uploading method. The use of FTP method may damage the extensions and might require you to re-install it again.

7. Go back to the FrontPage screen.

8. Click the “Uninstall FrontPage Extensions” link.

9. Select the abc123.com account then scroll down.

10. Click Uninstall. The FrontPage extensions have now been removed from this account.

11. Go back to the FrontPage screen again.

12. Click the “Install FrontPage Mail Extensions” link

13. Click Proceed. The FrontPage Mail extensions have been installed for any account to use it.

14. This is the end of the demo on managing FrontPage extensions in WHM.

15. Thank you for watching our video tutorial. Need some more help or just wanna say thanks? Please leave questions and comments below!

January 30, 2012 at 12:08 am | No comment

The Demo Mode for the accounts in WHM is made possible for sales purposes but you can change it by disabling and enabling the demo mode in WHM.

Here is the tutorial that will help you to change by enabling or disabling the demo mode for your account:

1. This is a tutorial on how to disable or enable demo mode in Web Host Manager or WHM.

2. First, you have to log in to WHM because this demo assumes that you’ve already logged in. You have the ability to turn any account in your WHM into a demo account; this is usually used as a sales tool wherein it attracts customers to browse through cPanel but is restricted to open and access certain parts.

3. Click the Accounts Functions link.

4. Click the Disable or Enable Demo Mode link.

5. Select newdomain.com as the account that will be used as an example to convert into a demo account.

6. Scroll down.

7. Click Modify. You will see a new screen wherein you’ll find whether or not the demo mode is disabled or enabled. In this case, it is disabled.

8. Click the Enable button. That’s it; the demo mode using the account newdomain.com has been enabled. So, when a user logs in using this account there are certain functions that will be disabled.

9. Click the Disable or Enable Demo Mode link.

10. Select newdomain.com account again.

11. Scroll down.

12. Click Modify.

13. Now you will see that the demo mode for the account “newdomain.com” is enabled. Now click the Disable button.

14. Now the demo mode has been turned off and so all of the functions can be accessed again.

15. This is the end of the tutorial on how to disable and enable demo mode. Thank you for watching.

January 29, 2012 at 12:02 am | No comment